Avtra’s Frequent Flyer Program (FFP) offers a user-friendly B2C platform together with a robust admin console that provides a full loyalty program management for today’s demanding reward schemes. The solution perfectly integrates with all our other systems to offer an inclusive travel experience.
The Avtra FFP solution cleverly balances between frequently reviewed airline revenue policies and strategic commercial decisions – and the increasing expectations from competitive travelers, who routinely leverage their flight decisions on attractive perks and rewards. Designed to minimize resulting confusions as a result, the system simplifies rules and policies and presents them in a straight-forward and simple layout.
Avtra FFP offers all the expected features such as fares, distance and flight segment-based miles/point configurator, membership and member card management and a comprehensive accrual/earn and redemption/burn rules engine. The module provides airlines with the flexibility to incorporate their unique loyalty program features into the system directly and independently. Crucially, the solution boasts a modern, in-built customer relationship management tool equipped to handle the customization of various engagement layers and adapt them for the most personal interaction with frequent travelers.
Automation of processes is supported throughout the platform – such as missing miles/miles claim requests and approvals, miles redemption approvals and miles transfers and donation. The system perfectly synchronizes with Avtra’s other platforms, delivering a comprehensive and integrated airline solution.
Avtra FFP is available as part of the integrated Avtra systems offering or as an independent loyalty management solution.