Head Office in New-York
775 New York Ave, Brooklyn, NY 11203
Toll Free
1-800-987-6543
Working Hours
We are happy to meet you during our working hours. Please make an appointment.
Head Office in New-York
775 New York Ave, Brooklyn, NY 11203
Toll Free
1-800-987-6543
Working Hours
We are happy to meet you during our working hours. Please make an appointment.
Application Support
Software Engineer – Application Support
We are a global airline and travel solutions software company, specializing in developing cutting-edge enterprise products and solutions by utilizing web, mobile, cloud and API technologies.
As a member of the Avtra team, you will be part of something special, because we are helping change the way some of the most challenging industries work. We guarantee to make every job stimulating, inspiring, and rewarding for our team.
We are looking for Software Engineer – Application Support (Java, Frontend and DevOps) to join our customer success team based in Colombo, Sri Lanka.
Are you an energetic, technically savvy, persistent problem-solver who loves working with internal and external customers?
Would you like exposure to the latest and greatest technologies?
Want to compete globally while making a bigger impact, powering innovative technology in the aviation industry?
Your role involves:
Exercising product expertise and knowledge to provide users with technical support and best practices
Troubleshooting and resolving inquiries and issues of our SaaS products used by end users
Undertake development for issue fixes, maintenance, and new requirements, using Java and front-end technologies
Perform setup, deployment and automation for development and production environments
Ensure adherence to the defined Service-Level-Agreement (SLA) requirements
Follow best practices and procedures for application support
Requirements include:
Bachelor’s Degree in Computer Science or equivalent professional experience with at least 1-year relevant experience
Self-starter mentality, ability to work on own initiatives and ability to proactively work with minimal supervision
Outstanding communication and follow-up skills
Excellent troubleshooting and problem-solving skills
Solid experience in developing and/or supporting mission critical applications, devising creative solutions to challenging problems in a timely manner
Solid working experience with Java/JEE, Web/Mobile/API/Cloud technologies, SQL, DevOps, CI/CD, Container Services, Application Servers and Linux
Experience in performance evaluation and optimization for large scale enterprise applications
Prior experience in the aviation sector in a similar capacity is an added advantage